We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect when you visit Mitamers Software, how we use it and who we share it with. By using the site you agree to the collection and use of information in accordance with this policy.
1. Information we collect
When you place an order we collect only what is needed to deliver it:
- Contact information: the email address you enter at checkout, used to send your key and setup steps.
- Transaction information: the products you bought, the amount and the order reference returned by the payment provider.
- Support conversations: messages you send us on Discord or WhatsApp.
We also collect non-personal information such as your browser type, approximate country (to show suitable payment methods and currency) and the pages you visit. Your cart and language preference are stored in your own browser.
2. How we use your information
We use the information we collect to:
- Process payments and deliver your purchase automatically
- Send order confirmations and product update notices
- Provide customer support
- Detect fraud, chargeback abuse and technical issues
- Improve the store and the products we offer
3. Payments and third parties
Payments are handled by third-party processors (card, Shopier, Binance gift card and crypto providers). Card details are entered on their pages and never reach our servers. These providers process your data under their own privacy policies.
We do not sell, trade or rent your personal information to anyone.
4. Security of data
We use commercially reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective as soon as they are posted on this page, so please review it periodically.
6. No refund policy
All sales of digital products are final. Once a key has been delivered, refunds are not provided. Please review the product details and requirements before purchasing, and contact us first if anything is unclear.
7. Contact us
If you have any questions about this Privacy Policy, reach us through Discord or WhatsApp from the links at the bottom of the page.
By accessing or using the site you acknowledge your acceptance of this Privacy Policy. If you do not agree, please do not use the site.